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PostPosted: Tue Feb 12, 2013 5:58 pm 
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Joined: Tue Jun 27, 2006 9:50 am
Posts: 7173
Location: Blackpool
Quote:
Very Important Note about Ordering Paints
It is with regret that we can no longer send any flammable liquids (Zero Paints, Alclad, glues etc) Using Royal Mail. This includes Overseas orders using Airmail or International Signed For.
There are some items which Royal Mail are unable to carry for Legal or Health and Safety reasons, This list has changed as of the 14th January 2013, and is now being heavily enforced, resulting in disposal of some recent parcels. The PDF guide to these Prohibitions and restrictions can be Downloaded Here.
Placing your order (Containing Flammable Items) next time :UK Customers must select “Interlink Express”
European Customers, must select "EuroExpress via DPD Road Service"
Worldwide customer, sorry we have no options yet, but we are looking into Fedex or UPS !

Incorrectly placed orders will be instantly cancelled.

We think this is obvious but "EuroExpress via DPD Road Service " shipping option can only be used for countries on mainland Europe not islands like Malta. BTW. Refunds cost us money, so if we have to refund as a result of the customer trying to order using Airmail or the wrong shipping option the refund will be less our bank charges.
Very Sorry, some things are just out of our hands, Team Hiroboy

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